Weblog Directory | Technical Support

Email Cleanup

It is important that you clean up your Inbox and Deleted Items from time to time as all mail is stored on a central server. Please read this entry for instructions on cleaning up your account using Microsoft Outlook and Microsoft Entourage.

If you have a large amount of emails that you would like to back up, please ask the IT Staff to find out what options are available to you. Users with a large amount of attachments should consider saving these files locally to your Documents folder, or backing them up to recordable media before purging them from your mailbox.

Microsoft Outlook

In Outlook, you can get an overview (in kilobytes) of how much space your mail is taking up on the server. Select Mailbox Cleanup from the Tools menu to see this overview. Clicking 'View Mailbox Size...' will display your Mailbox in detail.

You can see that there are other options on the Mailbox Cleanup panel to be explored as well. You can use this panel to empty out your deleted items.

We recommend that you utilise this panel to empty out all of your Deleted Items.

It would also be prudent to check the size of your Sent Items and delete unnecessary mail items from there as well.

Please remember that by default, items that you delete are moved to Deleted Items, rather than being removed from your mailbox straight away.

Microsoft Entourage

Microsoft Entourage offers a more basic method of clearing out your files. Simply hold down the Control key (CTRL) on your keyboard and click on your Deleted Items folder. Select 'Empty Deleted Items' from the context menu.

As above, remember that your Sent Items can accumulate as well. Please take the time to clear out older and unnecessary from the Sent Items and your Inbox before you empty your Deleted Items.

If you need further assistance, please contact a member of the IT Department.