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Remote Desktop Connection

This entry describes how to connect to Southbank's Terminal Services using Microsoft's Remote Desktop Connection (RDC) using a Mac or Windows-based computer.

What are Terminal Services?
Terminal Services is a component of Microsoft Windows operating systems that allows a user to access applications or data stored on a remote computer over a network connection. For staff and students, this means that you can log into the school's network from home, and work as if you were physically on-site at one of the campuses, with a range of programs at your fingertips.

How can you connect?
The program for accessing Terminal Services is already installed on computers with Windows XP or Vista. The program is generally accessible from Start > Programs > Accessories > Communications > Remote Desktop Connection. The address for connecting is terminal.southbank.net

By default, RDC is set up with some very basic options - low screen resolution, and 16-bit colour. You can set some of the more advanced options from the RDC program at your leisure.

How to get Remote Desktop Connection if it isn't installed.
Windows 2000 and lower will have to download the program seperately from here. Macintosh users can do the same thing too - download a Mac version of RDC from here.

Errors when connecting over Remote Desktop Connection
Some staff and students have on occasion been unable to remotely connect to our services and are shown:

"The remote computer disconnected the session because of an error in licensing protocol."

This link to Microsoft Support details how you can resolve the issue and connect to Southbank's Terminal Services again, but this method involves modifying the registry on your Windows computer, which is not something you should do without knowledge of how the Registry works, nor without the permission of the owner of the computer.

Southbank International School accepts no responsibility for modifications that you make to your personal computer systems.