Weblog Directory | Technical Support

October 17, 2007

Accessing School Email From Home

This entry details how you can access your email from anywhere in the world, using Southbank Webmail.  Users who are used to working with a full-blown Microsoft Outlook mail client may find this article on Terminal Services access more relevant.

To start, visit the Southbank Intranet site (www.southbank.net). There is a link in the right-hand sidebar titled 'Webmail'. Click this link.

You will be prompted to put in your username and password. In most cases, the box that pops up will look like one of the boxes below:


Password challenge in IE7  Password challenge in Firefox


As you can see from the boxes above, your username will need to be passed as:

southbank\User Name

You will now have full access to Southbank Webmail and all of the features you would normally find in Microsoft Outlook, including Tasks, Calendars, Shared Calendars, etc.

September 6, 2007

Using Groups To Address Messages

Many of you have been enquiring about creating email distribution groups, enabling you to communicate with groups of people on a regular basis without having to remember all of their addresses. The following outlines the basics for how to set this up. More details can be found by viewing the Help menus in your respective email programs.

Read on for details of how to do this in Entourage 2004 and Outlook 2003.

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June 11, 2007

Remote Desktop Connection

This entry describes how to connect to Southbank's Terminal Services using Microsoft's Remote Desktop Connection (RDC) using a Mac or Windows-based computer.

What are Terminal Services?
Terminal Services is a component of Microsoft Windows operating systems that allows a user to access applications or data stored on a remote computer over a network connection. For staff and students, this means that you can log into the school's network from home, and work as if you were physically on-site at one of the campuses, with a range of programs at your fingertips.

How can you connect?
The program for accessing Terminal Services is already installed on computers with Windows XP or Vista. The program is generally accessible from Start > Programs > Accessories > Communications > Remote Desktop Connection. The address for connecting is terminal.southbank.net

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