Technical Support

PDA access to ePortal

Wed, 04 Jun 2008 14:04:26 +0000

Wherever you are, PDA access allows you to reach the Schools database through a portable, handheld device. ePortal supports a wide range of PDA's including Windows Mobile Devices.

Please point your device at: https://mis.southbank.net/eportal/

What is ePortal?

Wed, 04 Jun 2008 13:42:33 +0000

The school runs an extensive “Management Information System” which holds data about our Students. This information can be securely accessed via the Internet using a webservice called ePortal.

ePortal is the gateway to our database that provides attendance, behaviour, assessment, progress and personal data about each child in a simple-to-understand format through the web interface.

All stakeholders can have their own, secure log-in through ePortal so they can reach information tailored to their needs at any time from any web-enabled computer. Parents have access to their children’s data, teachers to each class, administrators and managers can reach summaries and overviews or drill down to specifics.

You can get to this site via a form in the Sidebar or the link on every page of www.southbank.net. Alternatively, if you have a PDA or Windows Mobile Device, you can access bespoke pages directly at https://mis.southbank.net/eportal/. For further information on Mobile Devices, please refer to this post

Wireless Configuration for Windows Vista

Tue, 29 Apr 2008 13:41:15 +0000

1. Open "Network and Sharing Centre" and select "Manage Wireless networks"
2. Click "Add" to add wireless network
3. Click "Manually create a network profile"
4. Enter southbank.net details then click "Next" and "Close"
5. Double click on your new network
6. Untick "Connect to my preferred network if available"
7. Click Security tab and untick "Validate security certificate"
8. Click on the Configure button and untick "Automatically use My Windows logon name and password (and domain if any). Then click OK on all open windows and close
9. You will the be prompted to add additional information and connect to the southbank domain. Enter username & password and 'southbank' as the domain

To see these instructions with screenshots, please read the extended entry below...

Entering Results in ePortal

Wed, 28 Nov 2007 13:11:23 +0000

Kensington teachers - in addition to an email that was sent to you, here is an archived copy of the instructions on marking your results in ePortal this year. Please file it in your Essential Binder

Download file

EPortal Access

Thu, 08 Nov 2007 11:40:35 +0000

Staff and Students can access information from Schools' Management Information System (ePortal.) A direct link is always maintained on the front page of this website or you can connect to ePortal directly from here.

When prompted for your username and password, use the same credentials that you use to logon to computers in school.

Accessing School Email From Home

Wed, 17 Oct 2007 11:50:51 +0000

This entry details how you can access your email from anywhere in the world, using Southbank Webmail. Users who are used to working with a full-blown Microsoft Outlook mail client may find this article on Terminal Services access more relevant.

To start, visit the Southbank Intranet site (www.southbank.net). There is a link in the right-hand sidebar titled 'Webmail'. Click this link.

You will be prompted to put in your username and password. In most cases, the box that pops up will look like one of the boxes below:

As you can see from the boxes above, your username will need to be passed as:

southbank\User Name

You will now have full access to Southbank Webmail and all of the features you would normally find in Microsoft Outlook, including Tasks, Calendars, Shared Calendars, etc.

Recording electronic attendance in ePortal

Tue, 09 Oct 2007 15:15:13 +0000

Click below to download the PDF guide on how to record electronic attendance in ePortal. This guide was created for Kensington users in October, 2007, however, users on other campuses may find it useful.

Download file

Using Groups To Address Messages

Thu, 06 Sep 2007 15:24:46 +0000

Many of you have been enquiring about creating email distribution groups, enabling you to communicate with groups of people on a regular basis without having to remember all of their addresses. The following outlines the basics for how to set this up. More details can be found by viewing the Help menus in your respective email programs.

Read on for details of how to do this in Entourage 2004 and Outlook 2003.

Remote Desktop Connection

Mon, 11 Jun 2007 20:07:34 +0000

This entry describes how to connect to Southbank's Terminal Services using Microsoft's Remote Desktop Connection (RDC) using a Mac or Windows-based computer.

What are Terminal Services?
Terminal Services is a component of Microsoft Windows operating systems that allows a user to access applications or data stored on a remote computer over a network connection. For staff and students, this means that you can log into the school's network from home, and work as if you were physically on-site at one of the campuses, with a range of programs at your fingertips.

How can you connect?
The program for accessing Terminal Services is already installed on computers with Windows XP or Vista. The program is generally accessible from Start > Programs > Accessories > Communications > Remote Desktop Connection. The address for connecting is terminal.southbank.net

Email Cleanup

Thu, 07 Jun 2007 11:30:01 +0000

It is important that you clean up your Inbox and Deleted Items from time to time as all mail is stored on a central server. Please read this entry for instructions on cleaning up your account using Microsoft Outlook and Microsoft Entourage.

If you have a large amount of emails that you would like to back up, please ask the IT Staff to find out what options are available to you. Users with a large amount of attachments should consider saving these files locally to your Documents folder, or backing them up to recordable media before purging them from your mailbox.